What is Smart Care

Support whenever and wherever you need it.

Smart Care is Smart Energy’s full-service customer care and warranty package. As a customer, you’re entitled from the moment you make the smart switch.

Tell me how
Smart Decisions

Smart Care means you’re making smart solar decisions

We want you to get the best deal for the electricity you sell back to the grid. That’s why we give you a team of experts to help find the smartest solar buy-back plan.

No surprise fees

Not even later on down the line.

Rest assured

The warranty, installation and support team are some of Australia’s finest.

Get the ROI you were promised

Our Clean Energy Council Accredited engineers ensure you’re properly set up and maximising the amount of electricity your system generates.

Smart Installation

Expert engineers with the highest quality hardware and software for installation

We approach things the smart way and so we only use quality products and work with vetted CEC Accredited installers.

This allows us to offer you the longest and best solar warranties in the country.

Smart support

You’re looked after should anything happen to your panels

Unlike many other providers, we deliver around the clock service from day one. In fact, with Smart Energy, our expert support team will also continue to help you even after your warranty ends.

What’s included?

The smartest solar customer care in Australia

5 years

Installation cover

In case your system isn’t performing as expected.

10 years

Inverter cover

If your inverter stops working.

25 years

Solar panel cover

If there’s any issues with your panels.

24 hour

Technical support

If you want to know to anything about your system.


Bill analysis

To ensure you get the best retail rates for buy back (FIT).

3 month

Check up

A smart care specialist will assess if your system could be functioning more effectively.


Mike is saving $2,000 a year

“With two young children now, we were wanting to save money where we could. We made the switch to solar with Smart Energy and consistently save more than $500 off our quarterly energy bills. It means we've got an extra $2,000 a year for the things that count, it just makes sense.”


Smart Energy Customer NSW

Savings calculator

Calculate how much Smart Energy can save you on your electricity bill.

My electricity bill per quarter is:


$100 $1,000

Your estimated savings:


Based on day time usage


Based on night time usage

1. Estimated Savings

Pick your solar system

Recommended system sizes based on your energy bill. Bigger systems generate bigger savings.

6kW – Covering your minimum energy needs

20 x Panels
1 x Inverter
Old bill


New bill

-$100 c

Estimated yearly savings


8kW – Covering a standard family energy usage

26 x Panels
1 x Inverter
Old bill


New bill


Estimated yearly savings


10kW – Covering a large family's energy usage

32 x Panels
1 x Inverter
Old bill


New bill


Estimated yearly savings


We will recommend suitable premium panels based on your needs from our trusted solar panel partners:

1. Estimated Savings
2. Pick your Solar Systems

We have flexible payment options for you to choose from:

Smart Savings Plan

No upfront cost to you!

With our Smart Savings Plan, your system is paid for out of the savings it makes.

Pay Up Front

Pay with cash and a 10% deposit on the day.

Enjoy ongoing savings plus a great return on your investment.

Complimentary Smart Care

Smart Care is Smart Energy’s full-service customer care and warranty package that's available to you from the moment you make the smart switch. It means support whenever and wherever you need it.

Learn more about Smart Care

Talk to our solar expert, we’ll find a right solution for you.

24/7, our team of experts are there to help with any questions or concerns you might have. Simply enter your details below and someone will be in touch soon.