Energy Explained

Frequently Asked Questions


If you’re a Smart Energy customer and are moving house, the current agreement we have will expire.
Just get in touch and let us know where you’re moving to and we’ll make sure that we set you up with a new Smart Energy plan when you get there!

If you’re not a current Smart Energy customer, get in touch and we’ll find the best plan for your new address.

All you need to do is let us know at least 5 business days before the move.

Alternatively, you can send us an email to [email protected] and one of our representatives will get in touch as soon as possible.