Billing & Payment

Paying Your Smart Energy Bill


Part of the process of joining Smart Energy is setting up direct debit payment from your nominated bank account.

If you've already joined, then your direct debit setup has already been successfully completed and payment will be automatically processed on the bill's due date - No need to do anything except for ensuring there are sufficient funds in the nominated bank account.


Need to update your payment details? Please login to your personal customer portal by clicking here.

If you haven't registered your online account yet and would like to do so, click here.

Alternatively, you can contact us via email on [email protected] or call us on 1300 133 055 (Mon-Fri, 8am-6pm).